Please contact us. We have a quick response time.
1. Check your details / Amendments / Cancellations
Please, make sure your mobile phone number (including prefix) and your flight number are both correct. We should be able to reach you upon your arrival. Change of plans? Or is some of your personal information incorrect? No problem! Use the link in the confirmation e-mail to change your details. You will not be charged for cancellations if you cancel at least 6 hours before the scheduled transfer pick up time.
2. Meeting Point: How and where can I find my driver at the Airport?
Please, check your flight number and mobile phone number (including prefix) in your order confirmation so our taxi driver can call or text you upon your arrival (we receive the updated flight information from Schiphol Airport).
Meeting Point at Amsterdam Schiphol Airport is: Departures 3 (upstairs) Door D.
Please, note, if you fail to meet within the time limit of one hour (after arrival) or make contact with our office or our driver to inform your status, this will be considered as a ‘no show’. The bookings will not be refunded in the event of a ‘no show’.
Please, beware of illegal taxis that operate at Amsterdam Airport Schiphol who will overcharge you. Important: ask your driver for his or her business card with Taxicentrale Schiphol logo or order confirmation number (‘ritnummer’). This way, you are 100% sure you are traveling with a reliable Taxicentrale Schiphol driver.
4. Contact us (in The Netherlands)
We do not use the taximeter prices. The price you see online is the fare price you pay. The price is calculated based on the shortest route. Sometimes, the driver needs to take a different route in case of traffic or an accident. In any case, you will pay the fixed fee that you agreed on beforehand. No hidden costs!
There’s room for 3/4 pieces of luggage depending on size. Are you afraid the luggage won’t fit in a regular sized car? Please don’t hesitate to contact us.
Do you want to take oversized luggage, such as a surfboard, snowboard or golf clubs? Please give us a call.
Do you have pets? Or are you taking a wheelchair with you? Contact us, so that we can make sure your ride will be smooth and comfortable.